1 Ordering, delivery and payment

1.1 How can I pay

You can pay us through. ideal, bank transfer, paypal and credit card etc.
For more information look at payment options.

1.2 My payment status remains unchanged.

When you place an order with us and then pay it, it may take some time until the status of your order is changed to 'Betaald`. In connection with the safety of our system is manually adjusted by our administration.

1.3 Can I pick up my products?

No. We only supply over the internet.

2 Return Policy

2.1 Can I return an item?

It takes into account a number of conditions:
sign the return shipment by creating a ticket (first log into your account);
send all returns to Direct Product Promotion, the address can be found on the voucher.
We will not take the article as:

you have tried to repair a defect itself;

you did not follow the instructions and / or instructions.
If you want to exchange an item, we will, upon receipt of the article, you asap send the replacement item.

3 User Tips

3.1 How do I treat my product?

All our beads are best to keep clean by ordinary silver polishing cloth.
Never use agresieve cleaning agents.

4 Warranty

4.1 How long is the warranty on the products ordered by me.

All our products have a warranty period of one year, unless otherwise stated.

5 Contact

5.1 Where is Direct Product Promotion Set

The headquarters of new new new office in the Netherlands.

Direct Product Promotion
Dirck Boutestraat 27
5702 XW Helmond
Netherlands

For questions or comments, we invite you to use the contact form